Terms & Conditions

These Terms & Conditions govern your use of the RedRoots website and your purchases from us. By placing an order, you agree to these terms.

Products and pricing

We aim to describe our products accurately. All prices are listed in Pakistani Rupees (PKR) and may change without notice. Product availability is subject to stock.

Orders

When you place an order, you are making an offer to buy. We may accept or decline an order, including where a product is unavailable or an error has occurred. We will contact you if there is a problem with your order.

Payment

We currently accept Cash on Delivery only. Shipping is free across Pakistan, so the amount due is the product total shown at checkout.

Shipping and returns

Delivery and returns are governed by our Shipping & Delivery Policy and Refund & Returns Policy, which form part of these terms.

Your responsibilities

You agree to provide accurate contact and delivery information and to use our website lawfully. We are not responsible for delays or failed deliveries caused by incorrect information provided by you.

Intellectual property

All content on this website, including text, images and branding, belongs to RedRoots or its licensors and may not be reused without permission.

Limitation of liability

To the extent permitted by law, our liability is limited to the value of the products purchased. Nothing in these terms limits any rights you have under applicable Pakistani consumer law.

Governing law

These terms are governed by the laws of Pakistan, and any disputes are subject to the jurisdiction of the courts of Pakistan.

Contact us

Phone or WhatsApp (primary): +92 326 4545129
Email (secondary): Sales@redroots.pk